What personal information about customers does Ironhorse Hobbies gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at www.ironhorsehobbies.co.nz. Here are the types of information we gather:

• Information you give us: We receive and store any information (with the exception of your credit card details- see "Is it safe to enter my credit card number online?" below) you enter on our website such as your name, email and phone number. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses www.ironhorsehobbies.co.nz such as your browser type, IP address and operating system. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at www.ironhorsehobbies.co.nz if we cannot recognise you, we want you to be aware that these tools exist.

Does Ironhorse Hobbies share the information it receives?

Information that Ironhorse Hobbies collects about its customers will never be sold to any third party. Your business is important to us. We will not compromise your privacy.

We share customer information only when we believe release is appropriate to:

• Comply with the law
• Enforce or apply our conditions of use and other agreements
• Protect the rights, property or safety of Ironhorse Hobbies, our users, or others

This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

Is it safe to enter my credit card number online?

You can safely enter your credit card number via our secure server which encrypts all submitted information. Any request for your credit card details during the check out process will be made only via pages secured with this encryption. Look for the padlock displayed in the status bar at the bottom of your web browser window during the check out process.

The credit card information that you supply during the check out process is neither stored in our system nor viewed by anyone. The information is transferred immediately and securely to a payment gateway that simply tells us whether or not the transaction was successful, then destroys your card information so it cannot be recovered by any third party.

Please read our Conditions Of Use for more information about shopping at Ironhorse Hobbies.